Shipping policy

Shipping and Delivery Policy
Shivanjali Crafts (Handmade Dolls & Craft Items)

At Shivanjali Crafts, we are committed to ensuring that your handmade products reach you in perfect condition and in a timely manner. Please read our Shipping and Delivery Policy below for more details.

Shipping Methods and Charges

Shipping charges are calculated based on the size, weight, and destination of your order. You can view the exact shipping cost at checkout before confirming your purchase. We use reliable courier services for delivery, including:

Delhivery
BlueDart
DTDC
(Or any other trusted delivery partners)

Note: Shipping rates are automatically calculated at checkout based on your location.

Shipping & Delivery Information

We aim to dispatch your order within 10 working days. Once dispatched, our logistics partners typically take an additional 3-5 working days to deliver to your location. Please keep the following in mind:

We process shipments from Tuesday to Sunday, excluding Monday and public holidays.
If you notice that the packaging appears tampered with or damaged at the time of delivery, please refuse to accept the package and contact us immediately at shivanjalicrafts@gmail.com. Be sure to include your order reference number and a photo of the damaged package.
In case of a delay, kindly email us at shivanjalicrafts@gmail.com with your order number, and we'll investigate the issue.

Email: shivanjalicrafts@gmail.com
Phone: +91 88257 68302
Website: www.shivanjalicollective.com

Thank you for choosing Shivanjali Crafts! We hope you enjoy our unique, handcrafted creations.